However, You may get in contact with us at support@audiohacks.store to request an exchange if one of the following holds true:
due to some mailing issues of your e-mail provider or your own mail server you might not receive an e-mail from us. In this case, we recommend contacting us for assistance. Claims for non-delivery must be submitted within 7 days from the order placing date. Otherwise, the product will be considered received and downloaded
it may happen so that you are having problems while downloading the product or its unzipping. Claims regarding such issues must be submitted within 7 days. If you do not properly contact us during this period, you agree that we may construe silence as a successful download of the product with no further right of redress or exchange for a “download issue” reason;
Our products are tested heavily to ensure that everything runs smooth when you receive the product to unzipping and using it on your computer. But if for some reason the product is missing parts or will not unzip properly because of corrupt file or data you may email support to ask for a new download link or exchange if you have proof of the problem occurring and get in contact with us within 7 days of the initial purchase.
Please note that we do not bear any responsibility and therefore we do not satisfy any exchange requests based on incompatibility of our products with some third-party software (plug-ins, add-ons, modules, search engines, scripts, extensions etc) other than those which are specified as compatible in a description available on the sales page of each product. We don’t guarantee that our products are fully compatible with any third-party programs (including web host) and we do not provide support for third-party applications.
Requests for exchange are accepted at support@audiohacks.store within the period of 1 week after the order is placed. You should accompany this request with detailed and grounded reasons why you are applying for an exchange. Please make sure your request does not contradict our Terms of Service/Privacy Policy.
Select product, such as the Audio Hacker VIP have a 30 day money back guarantee if you are not satisfied. Products will be marked on their respective product pages noting if there is a 30 day money back guarantee. After 30 days, please email us at support@audiohacks.store and let us know how we did not meet your expectations and what exactly you are not satisfied with in the program. If you do not provide any explicit reasoning as to why you are not satisfied with the program and the deliverables, we are in our rights to decline your request.
Feel free to reach out to us anytime: support@audiohacks.store
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